Stop juggling tabs across Instagram DMs, WhatsApp chats, and Messenger threads. Unified Inbox channels every message into a single workspace where your team can respond faster and smarter.
Connect Channels
Messages Flow In
AI Prioritizes
Team Responds
A split-panel inbox showing a conversation list on the left with platform icons, priority badges, and unread counts. The right panel displays the active thread with message history, customer profile sidebar, quick-reply bar, and internal notes.
AI Sales Agent
Hi, do you have this in size M?
2:34 PM
Yes! We have it in stock. The Blue Ocean Tee in Medium is $34.99. Want me to send a checkout link?
2:34 PM
Yes please!
2:35 PM
Here's your secure checkout link. Your cart is pre-filled!
Checkout Ready
1 item - $34.99
2:35 PM
Platforms Unified
Faster Response
Unified View
Missed Messages
Instagram, WhatsApp, Facebook Messenger, TikTok DMs, and more — every channel in one place. Your team sees the complete picture without switching tools.
Messages from the same customer across different platforms are automatically merged into a single thread, preserving full conversation context.
Route conversations to the right team member based on skill, workload, or customer segment. Reassign with a click when context shifts.
Every conversation retains its full history including past orders, tags, notes, and AI summaries. New team members can jump in without missing a beat.
AI detects urgent issues, high-value leads, and VIP customers, pushing them to the top of the queue with clear priority labels and SLA timers.
Find any conversation instantly by keyword, customer name, tag, platform, date, or status. Powerful filters let you slice your inbox any way you need.
Connect all your messaging channels in under five minutes. Your team gets one inbox, complete context, and the tools to respond at lightning speed.
Unified Inbox supports Instagram DMs, WhatsApp Business, Facebook Messenger, TikTok DMs, and more. New platforms are added regularly, and all channels are managed from a single interface.